PGfy Account Deletion
At PGfy, we respect your right to delete your account and associated data. Whether you're a PG owner or tenant, you can request account deletion by following the process below.
Account Deletion Process
To delete your PGfy account:
- Send an email to help@pgfy.in with the subject "Account Deletion Request"
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Include the following information in your email:
- Your full name
- Registered email address
- Registered phone number
- Account type (PG Owner or Tenant)
- Reason for deletion (optional)
- Our team will verify your account ownership within 3 business days
- After verification, we will delete your account and all associated data
- You will receive a confirmation email once the deletion is complete
You can also use our privacy request form.
Email your deletion request to: help@pgfy.in
Note: Account deletion is permanent and cannot be undone. Once your account is deleted, all your personal information, property details, payment history, and other data will be permanently removed from our systems.
What Gets Deleted
When your account is deleted, the following information will be permanently removed:
- Profile information
- Property details (for PG owners)
- Tenancy information (for tenants)
- Payment history
- Messages and communication history
- Settings and preferences
Timeline
After receiving your request, we will verify your identity within 3 business days. Once verified, your account and associated data will be deleted immediately.
If you have any questions about account deletion, please contact us at help@pgfy.in.